Advance 254 America's Best Cash Advance Reviews (2023)

Customer serviceEmployees

My husband and I took out a small loan of $200. To pay it off, my husband agreed that the company would take $20 from his account every two weeks. So after paying off the loan, Advance America continues to take $20 from my husband's account. So far they have charged my husband $80 more. When I called customer service they refused to talk to me even though I was on the account. My phone number is the number we wrote down because it's easier to find. Also, your customer service skills at this call center are a joke. First of all, he didn't even check my account number and didn't help me in any way. He said my husband must be here, and I asked him why and he couldn't tell me. This was repeated over and over again. This company cannot be trusted. I know our loan was small, but if they keep charging $20, imagine how much more they could take with an even bigger loan?

Advance America is a great place to get extra help when you need it. I've used them many times over the past 6 years, recently they've been in disrepute. If you're having trouble managing your finances, don't go to Advance America with unrealistic ideas. Advance America is a business like any other and they have to make money to stay in business if you tag your win. I can't find a better short term loan agreement like Advance America has up front rates (the lowest rates I've found). People need to be responsible for how they use their money. It's not America's job to do that, so if you know you can't pay that price, don't take out a loan! I highly recommend Advance America, they are great to work with, just use common sense. They started this company to make money (not friends), so if you understand this, you will have a great business relationship with them.

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If you are not late, no problem. In addition to high interest on short-term loans. Don't use anything but direct deposit. The card is a scam for more hidden costs. Interest is $55.00 on a $445.00 30 day loan. IM stuck. Monthly payment up to a total of 655.00 per year. The only way out was not to pay and pay on your own terms. They are really hostile. And threatening. Scorning a bunch of tough guys, juvenile delinquents. Treat big customers like trash. Try to intimidate him with payment agreements you can't keep. I was vulnerable at the time and just wanted to make a one time deal. Two and a half years later, I could have done a lot with the $2,000 or so I wasted on interest. I even had to ask the landlord for a little patience with the weekly rent to get me out of the mess I was in. I can pay now. And no more -55 months for refuge. I almost ended up on the street. My parents covered my week's rent from the pension fund. It's just not a good experience.

Hello. I have a very bad experience with this company, I am a low income person and I felt that this company was taking advantage of me. I don't believe I will ever do business with them and they don't care about SSI employees. They only care about scamming people, the way customer service people answer their phones and how they treated me badly today which makes my business relationship with them worse. They were very rude, disrespectful, ignorant and inconsiderate. I do not recommend this company, without which you will be better off suffering. I don't think these people are there to help others, and it's sad that I'm a new customer in this situation. I never use this type of service. I've always been wary of these services and should have trusted my first instinct and not used them, but then I needed them for an emergency. I am very angry and disappointed with this company.

Customer service

I keep a close eye on my credit score, so I was shocked when Advance America put a debit account on my credit report. I HAVE NEVER HAD AN ADVANCE AMERICA ACCOUNT!! I have contested the bill twice to no avail. Has this happened to anyone else? What was the solution, I certainly won't pay, it's not my debt!

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CenaEmployees

I borrowed $500 and paid back almost $1,500 and still owe $560 on my down payment. They told me that the government requires them to charge 75% interest. I have had several loans with them and I don't understand why this one is costing me so much. I live alone so the money I paid plus interest has reached the point where I can barely survive. I understand they want to make money, but 75% interest doesn't seem fair. After the liquidation, I will no longer get a loan there. They cheat people.

Customer service

When I first created an account, I had no problems. I took out 2 loans with them and paid both of them off in full before the due date. Now I'm trying to apply for a loan, but I'm getting rejected because my account has been flagged for possible fraud. When I called to get an explanation, no one could explain why this happened. I don't know what's going on. Every time I call for instructions, they tell me to call the credit bureau, and when I call the credit bureau, they tell me to call Cash Advance America. I find it a bit funny that they reject your loans when you pay them off before the due date. At this point I will figure out how to disable the account completely and just not use your services.

They do what they say - they lend you money for a "payday loan" and deposit it into your bank account the next business day, but they also take the money you owe them from your bank account "the day before" when they pay you. deposited into your bank account... Hence the term 'payday loan' which means a loan until your next paycheck or due date. As a result of Advance America withdrawing the money I owed them "the day before" from my bank account, my withdrawal was overdrawn. If I had the option, I would give it a "zero" rating.